Elevate your celebrations and sip on sensational cocktails beneath the stars. Enjoy impressive views of London's iconic skyline in our igloos.
please note: As part of government guidelines, the doors of the igloos must remain open throughout your visit.
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Igloo Terms & Conditions
Igloo Terms & FAQ's
What months can I book an igloo?
We have our igloo structures up over the cooler months and then take them down for Summer. They are currently bookable up to and including Sunday 6th June 2021.
The 2021/2022 igloo diary is currently open and bookable from Monday October 4th 2021 until Sunday 27th March 2022. Dates are subject to changes.
How many igloos do you have?
We have 8 igloos available to pre-book across our 2 terrace spaces - Palm terrace on the 9th floor, and Aviary terrace on the 10th floor. The igloo structures are the same across both floors and we put you in the most suitable igloo for your booking type.
What is the difference between the dining igloos, and the drinks & snacks igloos?
We have 4 of each style igloo. The dining igloos have a dining table and chairs, suitable for a seated meal, dining from our main menu or our Christmas menu (applicable only during December).
The drinks & snack ones are more for lounging as they have sofas/chairs and a low coffee table. We, therefore, recommend enjoying items from our bar menu only. If you did want to order some bits from our main menu, you can, just note the setup isn’t ideal for this. Over December we also offer set mandatory packages (2022 packages are yet to be confirmed)
How many guests can one igloo accommodate?
Your party will always have the igloo privately even if you are 2 people, and we can host up to a maximum of 6 people per igloo. There are 4 igloos on each floor, so if you are a larger party you could book up to 32 people and have 4 igloos privately next to one another.
What time can I book and how long can I stay?
We book all our igloos in slots which are 11am-1pm / 1.15pm-3.15pm / 3.30pm-5.30pm / 5.45 pm-7.45pm / 8pm-10pm / 10.15pm-12am. You can extend your slot by paying for any other slot you overlap into.
Is there a view from the igloo?
Yes. Our igloo structures are made from glass and you can see the beautiful London skyline from within them. You can also walk out of the igloo onto the terrace and admire the view.
Can under 18’s join us in the igloo?
Yes Sunday to Friday daytime only (11am-1pm, 1.15pm-3.15pm or 3.30-5.30pm slots). No under 18’s in any igloos on Saturday, and no evening igloos throughout the week.
What is your cancellation policy?
Notify us of a cancellation via email and to avoid any charges let us know with more than 48 hours to go until your booking. If you cancel with less notice than this, you will be charged a £100 cancellation fee per igloo.
Can I bring decorations?
We recommend not to, as space within the igloo is limited. However, if want to you can as long as these are also taken away with you. Bear in mind your access time starts from your booking time as there are likely to be people in the slot before you.
Can I walk in and get an igloo?
Igloos are pre-booked only and very popular, so we do advise booking in advance
Is the igloo heated/air-conditioned?
In the colder months, the igloos do have heaters, but we still advise you to wear clothing to suit the weather. In the warmer months, they have a ‘window’ at the top to let fresh air in and you can also leave the door open if you wanted to.
How much to they cost?
We operate minimum spends for all our igloo slots which can be met with all your food, drinks and an optional service charge. Please note over December and any key occasion dates such as Valentines Day, and NYE, prices are higher. We reserve the right to amend all our prices.
Outside of December & key occasion date prices are as follows:
11 am-1 pm slot every day: the special price of £100 total for all group sizes
All other slots are priced depending on your group size. For groups of 2-4 is £200 total, and for groups of 5+ is £50 per person
Do I pay in advance or on the day?
To book you will be asked to authenticate your card which is not a deposit payment, no money will be taken from your card (unless you violate T's and C’s like cancel with less than 48 hours notice) so please pay in full on the day.