Igloo Terms & FAQ's

How much does it cost to book a drinks igloo?

Drinks & Snacks Igloo:
Minimum spends apply you can use the booking form above to check the price which is higher on peak dates and times. The amount you authenticate your card for is the minimum spend and must be met on the day inclusive of optional service charge. Over December you can get a package to go towards this minimum spend. Please note if a package hasn’t been pre-selected before your visit, you will be ordering from our bar menu on the day.


Dining Igloo:
Minimum spends apply you can use the booking form above to check the price which is higher on peak dates and times. The amount you authenticate your card for is the minimum spend and must be met on the day with food, drinks and optional service charge.


What is your cancellation policy?

Should you wish to cancel you will need to give us a minimum of 7 days’ notice in writing to avoid being charged a cancellation fee.

How many guests can the igloo accommodate?

Due to government guidelines, the current maximum igloo group size is 6.

Can I walk in and get an igloo?

Our igloos are available for advanced bookings only.

How far in advance can I book for?

We are currently taking bookings up until March 31st 2021.

How long can I stay in the igloo?

Our igloos are available to book in 2-hour slots. To check availability, simply use the booking form above.

Are the igloo heated?

Our igloos are equipped with heaters, but you may wish to still dress for the weather.

Are there any age restrictions?

Under 18's are allowed in the igloos Monday - Friday until 5.30pm and must be accompanied by an adult. For bookings after 5:30pm and weekends, all guests must be over 18. ID may be required.

Is there a view from the igloo?

Our igloos are made from glass, so you can see the beautiful London skyline from within them.

Is there a difference between the 9th and 10th floor igloos?

Both the 9th and 10th floor offer the same experience and views of the London skyline. Our igloos are set up for different booking types, and your party will be seated in an igloo best suited for the occasion.


Can I bring my own decorations?

Our igloos have been expertly styled; therefore we ask guests not to bring their own decorations.