FREQUENTLY ASKED QUESTIONS
Find all the most commonly asked questions about Aviary here
Do you accept American Express?
We accept all major credit cards including American Express
What is your dress code?
Whilst we don't have a strict dress code, visiting Aviary is an experience. Think smart casual. Smart trainers are welcome, but no sportswear (sports trainers, hoodies, baseball caps etc).
Do you work with promoters?
We do not work with external promoters
Terrace & Bar
Can I make a group booking for the bar or terrace?
We take bookings for groups of 8+. Visit our Private Dining & Events for for information
Can I make a small booking for terrace?
Due to high demand, we are unable to take reservations for the bar or terrace for groups under 8. Please feel free to come in on the day.
Is the terrace covered?
No, the terrace is uncovered to allow for unobstructed views of the London skyline.
But what if it rains?
You get wet..
Is the terrace open all evening?
Due to licensing, the terrace closes at 10pm, however Aviary is open until midnight.
Can I make a restaurant reservation?
Restaurant reservations for groups of under 8 can be made online. To make a reservation, simply use our online reservations.
BOOK A TABLE
Can I make a group dining reservation?
For all group dining enquiries and for view our group dining menus, simply visit our Group dining & Private Events page
When is your last restaurant reservation?
Our last seating time is 10.30pm
How many guests can I book for?
From 2 to 8 guests comfortably, no matter how many guests you book for you will have the igloo exclusively for you and your guests for the entire timeslot.
Can I edit my package/price?
All igloo bookings must be confirmed by pre-purchasing one of our igloo packages. Our packages contain a delicious spread of snacks, arrival cocktails and a bar tab. Each package is per booking. Visit our Igloos page for more information.
Check out our special offer time slots online, which are 20% off your total package price.
Can I have a sit down meal in Aviary igloos?
All igloos on the Aviary Terracer are for drinks and canapé receptions only. Our 9th Floor igloos are available for dining for up to 8 guests. FIND OUT MORE.
Can I bring cakes/decorations?
Our igloos are beautifully decorated so please do not bring additional décor or cakes.
Can I book my igloo for longer than 1.5 hours?
All set timings are 1.5 hours long, if you wish to stay longer please book adjoining time slots (you will need to purchase another package to extend your time in an igloo).
How can I book?
All igloo booking are are via our online booking form.
For New Years Eve enquiries contact our Sales & Events team. 020 3873 4060 or email us at firstname.lastname@example.org